Day in the Life: A Clinical Manager in Home Healthcare
Presented by Tonya Miller and Kelly York

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Clinical managers in home healthcare are essential to developing the next generation of healthcare providers, yet their role has unique challenges. Managing clinical oversight while addressing the team’s needs can be daunting, especially in an unpredictable setting with complex team dynamics and competing priorities. These demands require clinical managers to balance strong leadership, effective communication, and professional interactions in a highly variable environment.
This course will help clinical managers navigate these challenges by providing practical tools and evidence-informed strategies for success. Participants will engage in interactive learning focused on key leadership principles, including teaching and mentoring strategies, time management, conflict resolution, effective feedback delivery, and communication in challenging situations. By emphasizing real-world scenarios, the course prepares clinical managers to immediately apply these skills, enhancing patient care and improving the learning experiences of team members. This program empowers clinical managers to excel in their roles, fostering a supportive and dynamic leadership culture within the home healthcare setting.
Learning Objectives
- Distinguish precepting principles that foster effective preceptor–mentee engagement
- Analyze real-world scenarios that demonstrate the application of these leadership principles
- Prepare a personalized leadership development plan that incorporates practical, real-world tools for success in home healthcare
Meet your instructors

Tonya Miller
Tonya Miller, a national speaker, author, and founder of TYM Coaching, is deeply committed to personal growth and developing strong leaders. With more than 25 years of executive leadership skills and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. She tailors her coaching programs to…

Kelly York
Kelly is the AVP of operations for the Pediatric Day Health Center Division at Aveanna Healthcare. She is responsible for the oversight of multiple centers throughout the northeast region. In this role, she provides direction and supervision to ensure adherence to policies, procedures, and budgetary and regulatory…
Chapters & learning objectives
More courses in this series

Day in the Life: Precepting in Home Healthcare
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Day in the Life: A Clinical Manager in Home Healthcare
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Preceptor and Clinical Manager: Application of Learning and Teaching Styles
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Preceptor and Clinical Manager: Feedback Strategies
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Preceptor Time Management: Keys to Success
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Preceptor Time Management: Managing Schedules for Two
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Clinical Manager Time Management: Keys to Success
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Preceptor and Clinical Manager: Navigating Patient, Family, and Caregiver Challenges
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Preceptor and Clinical Manager: Handling Difficult Professional Conversations in Healthcare
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Preceptor and Clinical Manager: The Role of Emotional Intelligence in Conflict Resolution
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Preceptor and Clinical Manager: How to Build a Professional Development Plan
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