Preceptor and Clinical Manager: Feedback Strategies

Presented by Tonya Miller and Kelly York

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Video Runtime: 27 Minutes; Learning Assessment Time: 35 Minutes

Effective feedback is critical to successful mentoring in healthcare. Preceptors and clinical managers often struggle with delivering and receiving appropriate feedback. The course addresses the need for structured feedback processes. Participants gain an understanding of delivering meaningful feedback that encourages reflection, addresses gaps in knowledge or performance, and promotes a culture of continuous learning. This course includes techniques for providing feedback and strategies for receiving feedback that participants can immediately apply in their roles as preceptors. The course guides participants in understanding how the content applies to home healthcare precepting by providing case scenarios and discussions.

Learning Objectives

Distinguish the components of feedback in the home healthcare setting
Integrate feedback strategies into home healthcare precepting models
Apply feedback strategies to case scenarios for precepting in home healthcare

Meet your instructors

A smiling person with shoulder-length hair and glasses wears a black top with a cut-out detail.

Tonya Miller

Tonya Miller, a national speaker, author, and founder of TYM Coaching, is deeply committed to personal growth and developing strong leaders. With more than 25 years of executive leadership skills and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. She tailors her coaching programs to…

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A person with shoulder-length hair and a white shirt smiles warmly in an indoor setting, reflecting Medbridge's compassionate healthcare values.

Kelly York

Kelly is the AVP of operations for the Pediatric Day Health Center Division at Aveanna Healthcare. She is responsible for the oversight of multiple centers throughout the northeast region. In this role, she provides direction and supervision to ensure adherence to policies, procedures, and budgetary and regulatory…

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Chapters & learning objectives

1. Feedback Strategies

This chapter equips preceptors in home healthcare with practical techniques and strategies for giving and receiving structured, meaningful feedback that supports reflection, addresses performance gaps, and fosters continuous learning.